Effective Date: 15th August, 2025
Website: shopaloo.in
Owner: Chiranjib Ghosh
1. Introduction
At Shopaloo, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products (digital or physical), or interact with us through any medium. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information (when you make a purchase, sign up for a course, or contact us):
* Name
* Email address
* Phone number
* Shipping/billing address
* Payment details (processed securely via third-party payment gateways — we do not store card/bank details)
b. Non-Personal Information (automatically collected):
* Browser type, device type, and operating system
* IP address and location data
* Pages visited, time spent, and navigation patterns
c. Special Information for Digital Products: When purchasing ebooks, video courses, or music bundles, we may store your account login details and purchase history for access management.
3. How We Use Your Information
We use the information for:
* Processing and delivering your orders
* Providing access to purchased digital products
* Sending order confirmations, invoices, and delivery updates
* Customer support and query resolution
* Sending promotional emails/offers (only if you have opted in)
* Improving our website and services through analytics
4. Information Sharing & Disclosure
We do not sell or rent your personal data to third parties.
We may share limited information with:
* Delivery partners for shipping physical products
* Payment gateways for secure transaction processing
* Course hosting platforms for digital access
* Legal authorities if required under applicable laws
5. Data Storage & Security
* Your personal data is stored securely on encrypted servers.
* Only authorised personnel have access to your information.
* We use SSL encryption for all online transactions.
6. Cookies & Tracking Technologies
We use cookies to:
* Improve your browsing experience
* Remember your preferences
* Analyse traffic patterns for better service
You can disable cookies in your browser settings, but some features may not work properly.
7. Your Rights
You have the right to:
* Access and update your personal information
* Request deletion of your account/data (except where retention is legally required)
* Opt-out of marketing communications at any time
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
9. Policy Changes
We may update this Privacy Policy periodically. The revised version will be posted on our website with the updated date.
10. Contact Us
For any queries regarding this policy, contact us at:
Email: hello@shopaloo.in
Phone: 9434401212